Muudatused tarneaegades ja logistikas

by Helen L. on February 04, 2021

Hea klient! Teie head tagasisidet kuulda võttes oleme välja vahetanud oma kullerpartneri.

Tahame teile väga pakkuda kõige paremat ja mugavamat teenust. Juba sel nädalal hakkavad üle Eesti pakke kodudesse toimetama Sendpack kullerid. Sendpack on Eesti oma logistikaettevõte ning nende tugevus on just sama päeva tarne. 

Seoses sellega aga toimuvad ka muudatused praeguses logistikas.

Edaspidi hakkame me saatma SMS-teavitusi tarnepäeva hommikul ning siis, kui pakk on kullerile üle antud​.

Tallinnas jälgimislinki enam ei ole ning paki teekonda esialgu jälgida ei saa.

Õhtune 18:00-20:00 tarnevahemik asendub 16:30-18:00 vahemikuga.

Harjumaal jõuavad tellimused nüüd samuti enne 18:00 kohale. Väljaspool Harjumaad jõuavad pakid kohale alates 16:00.

Koju kogunenud külmakotid ja muu pakendi saab paki kättesaamisel endiselt kullerile tagastada.

Esimestel nädalatel võib teavituste saatmisel ja pakkide kohaletoimetamisel olla tavapärasest enam segadust, kuid teeme selle suure muudatuse selleks, et pakid jõuaksid kindlamalt ning parematel kellaaegadel sinuni.

Andke kindlasti jätkuvalt oma tagasisidet ning ka lisaküsimuste korral võtke ühendust meie klienditoega info@cleankitchen.ee.

 

Clean Kitcheni tiim

4 kommentaari
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